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No matter what industry you’re in, mobile advertising is most likely becoming one of the best ways to reach the optimal audience for your business. According to Google, as many as 93% of consumers use mobile devices to research or make purchases. If you’re not running mobile PPC campaigns, you’re probably not reaching your advertising dollar’s potential. But for those mobile PPC ads to perform well you have to have a strong, well-placed call to action.
Your call to action, or CTA, represents the “Do or Die” moment for your advertising campaigns. A well-written, well-placed CTA can help spur conversions and improve ad performance. However, a poorly executed CTA can deter otherwise willing prospects from converting when they reach your landing page. Here are 5 best practices for making sure that your mobile landing pages are optimized for conversion.
Make Your Ads Thumb-Friendly
A significant but often overlooked aspect of mobile marketing is recognizing that your audience is viewing ads in a different format than desktop browsers. Text sizes and links that fit just fine on desktop screens can be frustratingly tiny on mobile screens. Apple’s Human Interface Guidelines recommend touchscreen targets, such as CTA buttons, of at least 44×44 pixels, although a study at MIT found that the average mobile device user needs at least 45-57 pixel-wide targets to comfortable click buttons on touch screens.
Whether you measure your CTA buttons down to the last pixel or not, optimizing your CTA buttons for mobile users is critical to their performance. One of the easiest ways to gauge how user-friendly your ads are is to pull them up on a smartphone and test them yourself; if you have trouble pressing your call to action button, you can be sure that at least a portion of your target audience will have trouble as well.
Design Your Landing Page Around Your CTA
Your call to action has no business being shy — it is the focal point of a well-designed landing page, and it should be as easy to find and as clear as possible. On mobile ads, this often means big, bold text or a button, and (usually) above-the-fold placement. Test your page to make sure that it loads correctly and quickly. Over half of mobile users will abandon web pages that take longer than 3 seconds to load, so ensuring that your landing page isn’t cluttered up with slow-loading or visually distracting elements can help keep your audience’s focus where you want it to be. And remember: stick to only one call to action per landing page. A single, easy-to-recognize CTA that draws the eye should be effective enough on its own. Multiple CTAs will only distract and decrease the chances of a viewer taking action overall.
Keep Your Copy Short, Simple, and Specific
Small screens also mean you need to get your message across faster and more concisely than ever. Short, pithy copy is a must-have for your mobile call to action. Most consumers have seen generic CTAs thousands of times over, and these uninspired CTAs don’t provide any real incentive for readers to act. Focus on crafting your call to actions to be dynamic and action-focused to help boost your CTR. Alternatives to the tired “Click Here” and “Download” include phrases like “Shop Our Collection Now,” “Start Your Free Trial” or “Download Your Coupon Here.” If you cut down your text to the minimum needed to get your message across while keeping your language specific, you can make your intent clear to your audience.
Stay Above the Fold…Probably
When they first load your landing pages, what do your viewers see? Is there a clear focus and intention to the page, and an easy-to-find call to action? If your CTA isn’t visible from the moment your landing page loads, you might want to consider redesigning it. Users spend as much as 80% of their on-page time above the fold. If you want to guarantee that your call to action will have maximum viewing time, placing it above the fold is a fairly safe bet. However, although conventional wisdom holds that CTAs should be above the fold, many companies are finding that that isn’t always the case. As mobile device users become more accustomed to seeing long, scrolling web pages, the fold becomes a less significant barrier. The best way to find the best placement for your CTA is to test variations. Which leads us to the next best practice for placing CTAs…
Test, Test, Test!
We’ve discussed in previous posts how A/B testing is one of the best ways to improve your ad conversion rates. Everything from the color of your text to placement to buttons and links can impact how well your landing page performs overall. Testing variations of copy, layout, and other aspects of your landing page can help you hone in on what style, messaging, and CTA placement will resonate most with your customers. Advertisers who used a large number of landing pages variations generated as many as 12 times more leads than those who maintained only a few landing pages. And you don’t have to start churning out dozens of new landing pages to reap the benefits of A/B testing. Testing how simple changes to the placement of your CTA can have a big impact in the overall quality of your campaigns and can help boost your conversion rate significantly.
Make Your Call to Action Click with Webrageous
Mobile PPC advertising is still a young and evolving segment of online advertising, and it’s not uncommon for advertisers to make mistakes with their mobile campaigns as they venture into this lucrative space. Webrageous has been managing mobile PPC results since mobile advertising became available to marketers, and we’ve been honing our digitical advertising strategies over the years to help our clients get the best possible results from their campaigns. If you’re interested in learning how Webrageous can help you improve and maintain your mobile PPC campaigns and boost your business, contact us today for a consultation.
When used correctly, remarketing can be a powerful tool for advertisers, allowing them to track and engage prospective customers multiple times throughout the buying cycle. According to some advertising experts, consumers are 70% more likely to convert when exposed to remarketing campaigns. However, remarketing campaigns that aren’t well-managed can come across as pushy and may even drive traffic away from your site. Here are a few best practices for remarketing that can help you fine-tune your campaigns to convert more effectively and give you the results you’ve been aiming for.
5 Tips to Supercharge Your Remarketing Campaigns
1. Adjust Frequency Caps
Frequency caps ensure your ads will not be shown to a given users more than a set number of times in a specific timespan. While many consumers have indicated that they don’t mind remarketing ads, people don’t like feeling like they’re being followed around the Internet. Even the best prospects can turn sour if they’re constantly inundated with your ads. Over-serving PPC ads can cause brand overexposure and turn people off of your brand.
Many remarketing experts recommend capping your ad frequency to show ads no more than 2-3 times per day. However, there’s no magic number when it comes to setting a frequency cap, and what works best for you may depend on your specific product and industry. You can play around with your frequency cap until you feel like you’ve hit a sweet spot, although that may take some time and energy. Webrageous can help you manage your remarketing campaigns and hone in on what will what work best for your business.
2. Segment Your Audience
Audience segmentation lets you organize your visitors into categories based on behavior. For example, you may want to segment your audience into those who are first-time visitors and those who have made past purchases. This segmentation allows you to focus on specific groups of users and serve them tailored advertising materials.
A big advantage of segmentation is that you can provide a more personalized brand experience to your prospects. For instance, ecommerce stores can serve ads that offer free shipping to visitors who have abandoned a shopping cart on their site as an incentive to return and finalize their purchase. Additionally, segmentation can give you better insight into how your advertising campaigns are performing over time, by giving you a broader scope of understanding about how people interact with your brand online.
3. Customize and Test Ad Copy
To best leverage your lists of segmented visitors, invest some time in writing better ad copy. Single-touch PPC ad copy tends to be relatively generic because it must appeal to a broad audience and convey as much information as possible in a single interaction. With remarketing campaigns you can take advantage of having multiple points of engagement with a single viewer and provide more personalized, specific copy.
Personalized or not, no one wants to see the same ad copy over and over again, so to use AdWords’ ad rotation settings to help ensure that your ads feel fresh to repeat viewers. You should also write copy for different segments of your audience; if people are looking at specific products, ads that remind them of those products can be an effective conversion tool. A/B testing different versions is a good ad writing practice that will help you get a better sense of what messages resonate the most with your audience, and how to improve your ad campaigns in the future.
4. Set You Ad Spend Wisely
Not every visitor to your site will be a qualified lead. It’s quite common for prospects to view your ads several times before they take action, and depending on your buying cycle it may take months for someone to convert. Furthermore, most ad campaigns generate a percentage of traffic that isn’t a good fit at all– someone might have clicked your ad accidentally, or intentionally left your site after a few seconds when they realized they weren’t interested in your services.
You can optimize your ad spend to focus on visitors who are more likely to convert. For instance, if someone visits your product or services page, they might be closer to conversion than someone who only visited your homepage. You can adjust your ad spend to spend less on site visitors who bounce from your site very quickly, or allocate more of your budget for visitors who visit specific pages that indicate that they may be closer to converting than others.
5. Take Converted Visitors Off Your Remarketing List
If your ads are doing their job well and getting conversions, your next move should be removing customers from your remarketing list. Serving ads to existing customers is a big mistake for several reasons. It can be annoying for your customers. More importantly, it digs into your ad spend by wasting impressions on viewers who have already converted. Fortunately, you can take some steps to prevent this waste of resources.
There are several techniques for removing converted prospects or customers from your remarketing campaigns, from setting a burn pixel to creating a “negative audience” segment in your remarketing audience segments. Whatever approach you take, this ensures that your ad spend is going towards prospects, rather than existing clients, to help you maximize the effectiveness of your advertising dollar.
Optimize Your Remarketing Campaigns with Webrageous to Stay Ahead of the Competition
As advertising technology advances, the ability to track and engage with prospects more effectively over time is becoming an important aspect of optimizing digital advertising efforts. As a result, one in five marketers now has a budget for remarketing. If you’re not using remarketing with Google Adwords, you might be not be taking full advantage of your digital advertising capabilities.
Finding the perfect settings for your retargeting campaigns can take some time to nail down. Webrageous can help you manage your campaigns and handle optimization for you, letting you find that sweet spot for remarketing without spending hours or days adjusting your campaigns to get there. Working with our team of PPC specialists lets you spend more time working with customers and less time fiddling with your campaigns to find them. Contact Webrageous today to discuss your remarketing goals and see how we can give your PPC campaigns the boost they need.
If you’re not currently seeing the results you want from your PPC campaigns, or are ready to take your digital advertising efforts to the next level, mobile PPC is an important step in growing your business’ online presence. With over half of all search traffic coming from mobile devices, running mobile ads is rapidly becoming an essential component of successful digital advertising campaigns. Here at Webrageous, our clients have had immense success running mobile PPC campaigns, especially in industries for which the desktop PPC space is plagued by expensive CPCs and high competition for the best ad placement.
Advertiser Beware: Avoiding Common Mobile PPC Mistakes
Unfortunately, running successful mobile PPC campaigns isn’t as simple as turning on mobile for your existing desktop PPC campaigns. Mobile advertising is a whole different ballgame from traditional desktop advertising, and the best mobile PPC campaigns are those that capitalize on the unique advantages of the mobile space while accounting for its potential drawbacks. If you treat your mobile campaigns as just another branch of your desktop campaigns, you will most likely see poor results. But by taking a few steps to optimize your mobile PPC campaigns, you can see great returns on your mobile ad spend. Here are four common mistakes that advertisers often make when advertising on mobile, and how you can avoid them yourself.
Mistake #1: You Haven’t Written Mobile-Specific Ad Copy
While the character limits of mobile and desktop ads are technically the same, the way ads are displayed on each platform can impact the overall performance of your ad copy. Since mobile screens are smaller, your message on mobile platforms needs to be especially clear and to-the-point. It’s also important to craft CTAs specifically for mobile platforms. For example, up to 70% of mobile device users will call a company directly from their device, which is not often an option for desktop and laptop searchers. Since mobile searchers are far more likely to make phone calls to your company when they’re browsing from their mobile device, well-written mobile ad copy often includes a phone call-oriented CTA. You can also combine pithy, relevant messaging with corresponding ad extensions such as the click-to-call extension to give your ad copy a bigger boost.
Mistake #2: You Direct Mobile Searchers to Desktop Landing Pages
As with ad copy, desktop landing pages are often customized to work best on larger screens. Unfortunately, the same elements that make for a high-converting landing page on desktop can kill its performance on mobile, as those large landing pages often look awful or load slowly on mobile. To make sure that your mobile viewers convert once they hit your landing page, make sure to optimize your mobile landing page for their screen size and capabilities — that means no Flash, no slow-loading images, and no tiny text.
Mobile landing pages should be short, sweet and straightforward. Keep text and images to a minimum to help viewers hone in on your core message and CTA. Above all, mobile landing pages should be thumb-friendly; minimal input fields and large, easy-to-press buttons and links work great. We’ve found that a single, easy-to-act on CTA, such as pressing a large “Call Us Now” button, is the best way to ensure that mobile viewers convert.
Mistake #3: You Aren’t Taking Advantage of Mobile Ad Extensions
Ad extensions are a simple, easy and cost-effective way to drastically improve the performance of your mobile ad campaigns. These simple plugins add user-friendly functionality to your ads, and there are a wide variety of extensions available to achieve different purposes. For instance, you can add a Google Maps link to help customers find directions to your storefront. One in three searches on Google is local, and with as many as 78% of local mobile searches ending in a purchase, giving searchers the ability to find your store or office can garner great results. Another effective ad extension adds a “Call Now” button and your phone number to your ads, making it easy for mobile users to make calls directly to your business. No matter which ad extensions you use, they can help you make the most effective use of your advertising space and get the best returns possible from your mobile PPC campaigns.
Google is actively encouraging mobile advertisers to use ad extensions in their mobile ads. As a results, using ad extensions can also give your Quality Score a boost. This means that, in addition to providing great functionality to your ads, utilizing ad extensions can be an effective means of improving your ad placement and lowering your CPC on mobile.
Mistake #4: Your Analytics Aren’t Mobile-Focused
So you’ve got your mobile PPC campaigns up and running. But are you sure you’re measuring your results correctly? User behavior on mobile often differs from desktop browsing habits, and as a result mobile ads tend to perform somewhat differently than their desktop counterparts. For instance, studies have shown that the mobile CTR rate drops off 45% faster in lower positions than on desktop. If you’re used to thinking that lower ad positions are “good enough” on desktop, you’ll be putting yourself at a huge disadvantage when you venture into mobile PPC.
You can get better insight into the performance of your mobile ads by tracking them correctly. We recommend you always segment out your mobile and desktop campaigns in Google Analytics so you can understand your mobile ads performance more accurately. Taking into account mobile-focused metrics that matter to your business — such as phone call conversions — is another significant part of developing good mobile analytics practices. Learning how to measure and react to your mobile campaigns’ performance takes time and knowledge.
Get Expert Mobile PPC Campaign Management
A PPC strategy that doesn’t include mobile ads is an incomplete one. Make sure that your strategy is strong and successful by implementing mobile ads. Webrageous has years of experience developing effective paid search marketing strategies and has been helping companies optimize their mobile PPC campaigns since mobile first became available to advertisers. Contact us today and learn more about how Webrageous can help you develop your PPC strategy to get the best results for your organization.
With smartphones becoming more and more pervasive in many people’s lives, consumers often look for ways to get in touch with the businesses they’re interested in as quickly as possible. Studies indicate that when given the option to call, up to 70% of searchers on mobile devices will call a business directly from their phone. Earlier this year Google launched the option to run call only PPC campaigns with Adwords. This highly specific ad type provides businesses with a way to encourage direct interactions with customers. If your business’ ultimate objective for your PPC ads is getting prospective customers and clients to call you, then call only ad campaigns can help you connect with customers more effectively. However, these ad types require some special considerations in order to perform at their peak. If you’re considering launching a call only campaign, here’s what you need to know to make sure your PPC performance meets its potential and keeps your phone ringing regularly.
The Challenges and Benefits of Call Only Campaigns
Unlike traditional text-based PPC ads, call only ads feature your phone number, a business description and a prominent “call now” button. They’re formatted to work best on mobile devices and are a great option for businesses who value phone calls over website clicks. Call only campaigns can be a great asset to your mobile PPC campaigns — one study by Invoca showed that ads that featured prominent phone numbers had a 250% increase to their average click/call rate.
Unfortunately, call only campaigns aren’t always quite the magic bullet they might seem to be. After switching to call only campaigns, you’re likely to notice a higher CPC than you paid with simple text ads. They can also have a lower CTR rate, as they don’t emphasize site visits as much as their traditional alternatives. However, despite these challenges, a well-managed call only PPC campaign can garner great results for your business in ways that count. Follow these five best practices for creating call only campaigns that can help you boost your CTR without running your PPC budget into the ground.
Best Practices for Call Only PPC Campaigns that Convert
1. Don’t Rely On Broad Match Keywords
To get the most out of your call only campaigns, you need to be sure that your ads are reaching highly qualified viewers. Broad match keywords can be a great tool for casting a wide advertising net, but they don’t work as well when you want to hone in on your best prospects. Broad match modifier, exact match, and phrase match keywords can bring much better results for call only campaigns. We’ve also found that carefully cultivating a list of negative keywords based on research can help you cut the fat and ensure that your ads aren’t served in the wrong context. As a result, you can be sure that your ads are reaching a qualified audience that is more likely to convert.
2. Run Call Only Ads During Business Hours
If your CTA involves a phone call to your office and you aren’t there to pick up the phone when prospects do call, your ad campaigns will be for nothing. Since call only ads are inherently time-dependent, it’s important that prospects see your ads when you’re ready to speak with them. Adwords lets you select ranges of time when you want your ads to run, so you can make sure that your ads are served during business hours. That way when those calls come in, you’ll ready to answer them. You can also set up call forwarding with Adwords to make sure that callers can reach you easily whether you’re on the go or in the office.
3. Include a Targeted CTA
Including a CTA that is tailored to your target objective can help ensure that prospects take action. For call only campaigns, that means crafting action-oriented CTAs that help inspire searchers to call you, such as “Call Now for Free Consultation,” “Free Case Evaluation Call Now,” or “We Are Ready to Help — Call Now.” With a clear CTA you’ll have a better chance of getting great results from your call only campaigns.
4. Improve Your Quality Score
One of the potential downsides of call only campaigns is that they can have a high CPC. As with traditional text ads, you can help keep high CPCs at bay by improving your Quality Score. Unfortunately, since your phone number takes up the headline in call only ads, you can’t optimize by putting a keyword in the headline. However, you can include keywords in your display URL and description. As an added benefit, improving your Quality Score also helps improve your overall CTR, giving you better results for your campaign efforts. There are a variety of other ways to improve your Quality Score — if you’re interested in getting your Quality Score as high as possible, Webrageous’ PPC team can help you find and eliminate weaknesses to help you hit your CTR goals.
5. Aim for the Top 2 Positions
It’s well established that the higher your ads rank, the better they’ll perform. Ads in the first position on Google search results grab up as much as 33% of search traffic, with the performance of each position below that degrading dramatically. This is especially true for mobile ads, where limited screen space means less room to make an impression. With only 1-3 ad spots available for mobile search, we suggest that you make it a priority to get in the top two ad positions. Aim as high as you can and adjust your bids as needed to be in those positions and get more clicks.
Getting the Most Out of Call Only Ad Campaigns
Used correctly, call only PPC campaigns can be a highly effective and profitable tool to add to your advertising arsenal. But without experience, they can be an expensive and time-consuming drain on your resources. Be sure that you’re getting the very best results possible from your call only ad campaigns by letting Webrageous manage them for you. Our team has years of experience managing campaigns with Adwords and can navigate the challenging call-only space for you. Contact Webrageous today to see how we can bring you the results you want from your digital advertising campaigns.